Admin Support for Australian Company, Lahore
Job Posted: 25.10.2021 6:20:31
Admin Support Daily tasks: Replying to customer emails and support tickets Following pre-defined processes to resolve common issues Participate in stand-up meetings and team meetings via Microsoft Teams Scheduling appointments with customers Ensuring calendars are up to date Emailing vendors to organize various orders etc. Data entry Ensuring customer lists are up to date (In the future) taking overflow calls Transcribing of audiovideo into text In some cases, email management Preparing client information packs from various systems for project updates etc Provide assistance to other team members for research etc. Project planning assistance Writing user requirements and supporting product managers when there are no scheduled tasks (training provided). Systems we use: Office 365 (Word, Excel, Outlook, etc) Jira Confluence Sharepoint Microsoft Teams Aha Windows 365 (Remote desktop) Schedule: 5:30am – 2pm Manila Time AUD6-7/hr
