Customer Service Representative – Urgently needed, Karachi
Job Posted: 11.06.2021 6:13:39
Entry Level Customer Service Representative to join our company. You will work with our Marketing Associates and various product specialists,and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio. Essential Skills: Clear written and verbal communication skills 6 months of prior experience is preferred Strong relationship management skills Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible Business acumen in the marketing and client relations field is preferred Must understand and comply with applicable regulations and standard operational procedures Must ensure that all transactions are executed properly and meet compliance guidelines Core Responsibilities: Provide high-quality service to each of our clients Maintain client confidentiality at all times Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists Communicates clearly with staff in a timely and professional manner Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client Verify and maintain data quality If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!
