Job Posted: 02.09.2021 0:28:09
At WILEY, we help influencers create food products for their audiences! We’re really passionate about giving influencers the best support experience! As a member of the team, you’ll possess unwavering support and respect for influencers in our growing community, and work every day to build accessible solutions for the incredible customers powering our platform. WILEY is seeking a Customer Success Manager to spearhead customer success for Cura and it’s growing influencer community. We are seeking candidates who are positive team players, hungry for the start-up experience, are extremely detail and logistics oriented, and have excellent written communication skills. You will share the voice of the customer to the broader team and relay support issues, ticket patterns and trends, and qualitative customer feedback with the Executive team and Product team to help us prioritize our roadmap and best serve our community. This role has major growth opportunities within the company. Come join us! We can’t wait to meet you.