Virtual assistant / customer service for Shopify managed products, Karachi
Job Posted: 02.12.2021 18:33:47
Virtual assistant/customer service for Shopify managed products Some duties include: Checking messages on Facebook, answering questions Responding to and solving customer questions on the website Solving customer problems such as a change in their order or returns Solving customer inquiries such as the status of their order, how long before their shipment arrives, etc Looking up orders in Shopify / Oberlo when required Moderating comments on Facebook posts, hiding complaints, deleting slander Publishing and advertising products on Facebook, Instagram, Printrest Qualities needed to be successful: Excellent English comprehension and writing ability Courteous and compassionate customer service Problem-solving ability Facebook experience Shopify experience Oberlo experience is a plus Experience with a dropshipping business is a plus Interest in fashion and apparel is a plus Interest in African styles is an asset
