Video Surveillance Analyst, Lahore
Job Posted: 20.09.2021 6:07:35
Job Summary: Remotely monitor restaurant activity via video surveillance cameras. This is for all Sahara Management restaurants (Dunkin Donuts, Baskin Robbins & Wingstops), etc. Investigate restaurant activity by live monitoring and conducting searches, managing evidence and build cases. Report suspicious activity to Franchisee and Multi-Unit Manager with proper evidence. The company will provide on-line training in which you will learn to navigate the three applications of March Networks (Live Monitoring Console, Evidence Manager & Investigator). Principle Responsibilities & Key Activities: Live Monitoring: Monitoring the top 5 Loss Prevention searches which include: -All “No Sales” Transaction– Crew Members could be mishandling cash by opening the cash drawer for an invalid reason. -Item Deletions Before/After Subtotal – Crew Members could be mishandling cash by deleting items from the transaction after the guest has paid and left the restaurant -Voids – Crew Members could be mishandling cash by cancelling a transaction after a guest has paid and left the restaurant. -Refunds – Crew Members could be conducting false refunds and mishandling cash. -Transaction Under $ Amount – Crew Members could be reducing an order by ringing in low priced items after a guest leaves and is handle the cash. -Other – Crew member not complying with Uniform standards, talking with friends, employee theft, daily store opening and closures, etc. Investigating Restaurant Activity: Investigating incidents including theft, fraudulent claims, and non-compliance by conducting the following searches: -Time and Location Search – Searching by Time and Location is helpful when searching for an incident where you have information about when and where it occurred, such as a “slip and fall”. -Motion Search – Searching by Motion is helpful in identifying security issues in areas that have low motion levels, such as an office or back room -Save evidence to a CD – Save activity to a CD in order to provide evidence to external authorities or for use in court. Email Notifications: -Manage the process of automatically generated emails based on identified filters within the system.
